From the desk of Nicholas Solimini:
I did get your report card form but thought this letter would be a better way to comment on the job and all the peripherals. I hope this is helpful.
COMMENTS: I was very impressed with our initial meeting. You were on time, looked professional, had a professional demeanor and exhibited expert knowledge. The information packet you brought over, which included your license and insurance information, was very helpful. Unlike other contractors I called, you were able to give me a quote right at the first meeting which was also very helpful. You were courteous and really seemed to want my business without being pushy or had sell.
COMMENTS: The color and tone that you initially mentioned was the color I went with and it was perfect for the space, truly perfect. It imparts just enough color and is a nice contrast to the white ceiling and trim.
COMMENTS: I thought the preparation was done expertly. Your crew took the time to really prep the walls and the ceiling. Based on the condition of the walls to begin with I was impressed by the prep work.
COMMENTS: I was very impressed with your job foreman. I thought he was very accommodating and very pleasant to deal with. In fact, it was his willingness to come over and sample the colors that led me to choose your color recommendation. I really didn’t get to know the entire crew, as I left the house open while I was at work, but the foreman was excellent!
COMMENTS: Overall the work on the ceiling, the prep, re-taping and re-popcorn work was nearly outstanding. It looks brand new. I did find one very small area where it looks like a small crack might have returned. This keeps me from giving the full A. But as long as that spot holds the paint I am satisfied.
COMMENTS: The walls look marvelous. Again, based on the 22 year age of the house I am very happy with the walls. All the settling cracks were addressed as were any holes or other imperfections. Good job.
Overall, I was thoroughly impressed with MDF Painting and was glad that I made the choice to use you. Not only will I use you again, I have already talked to your office about re-painting my den. Your foreman even mentioned getting some samples out to me over the next few weeks and I am looking forward to seeing them and getting that project done.
The inside of my house, for the most part, looks brand new and I am very happy. I would certainly recommend you to any prospective client. I STRONGLY urge anyone who needs painting done to contact you to discuss the project. Please feel free to give my telephone number out to anyone who would like to ask me any questions.